Its tourism brochures have been forwarded to all Tourist Information Centres throughout New South Wales, it has a listing in the White Pages Telephone Book, it forwarded its video and brochures to the Atlanta (USA) Olympic Games Information Centre during the promotion of Sydney as the 2000 Olympics venue, it has conducted familiarisation tours of local accommodation houses, it undertakes advertising periodically in rural centres to encourage day or extended trips to Randwick, it has participated in tourism trade exhibitions, it has supplied editorial and photographic material to tourist focussed publications including various NRMA guides, Gregorys 200 km Around Sydney publication, the annual Discover the Wonders of Sydney booklet, it has arranged local tourism seminars, it responds to tourist information enquiries received over the telephone, it services tourist information brochure racks at Coogee and Maroubra Beaches and the spot shopping centre.

Through all these mediums Randwick City Tourism strives to incorporate a high level of excellence by providing quality and prompt responses to all enquiries received.  Nothing is ever too much trouble, irrespective of the nature or volume of enquiries received.  Our business is to promote Randwick City and this can only be achieved in one way - providing quality service which will encourage a first visit to the area and will be followed by further return journeys.

Randwick City Tourism has a meaningful presence in the local area.  It is unique as it is the only Tourism Association operating in Sydney's Eastern Suburbs.  Accordingly, it is the only body lobbying for the continued enhancement of tourist related facilities and serving as an organisation which represents the interests of all facets of the local tourism industry.

One achievement of which Randwick City Tourism Incorporated is particularly proud is that it was successful in causing the Bondi and Bay Explorer bus service to traverse Coogee and this has put Randwick City on the tourism map.  In fact, on its inaugural journey to Coogee, passengers on the Explorer service were greeted by Executive Members from Randwick Tourism with champagne and a memento gift of the occasion.

Randwick City Tourism Inc was also instrumental in the formation of the South Eastern Councils Tourism Alliance which comprised of Mayoral or Deputy Mayoral representatives from Sydney City, Woollahra, Waverley and Randwick Councils and which had a focus on the management of tourism in those Local Government areas.  Randwick Tourism had its President and Vice President serving on that Alliance.  This group has subsequently been disolved.

Having a high level of commitment to the local community, Randwick Tourism is ever mindful of the fact that tourism is a two-way street.  Many benefits of a financial nature flow from the almighty tourist dollar, but Randwick Tourism does not see this as the "bee-all". Local residents should not be disadvantaged in any unreasonable way from tourism.  This is where effective management of tourism is a crucial component of the tourism scenario.  Randwick Tourism strives to ensure that there are many more tangible benefits than dis-benefits in this process.  It is very mindful that a poor response from the community to tourism can have a negative impact.  For this reason it published a fact sheet entitled Tourism Working for Randwick City.  This flyer spells out clearly to local residents that everyone does in fact benefit from tourism facilities and expenditure.  The brochure concludes by stating "Randwick City Tourism Inc - Promoting Tourism and Employment in Randwick City".

Whilst Randwick City Tourism Inc does not have any paid employees, it has a dedicated  core of individuals serving as members on its Executive Committee.  Their professionalism in this area cannot be disputed and their record of achievement for a voluntary group will stand any scrutiny.